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Frequently Asked Questions

Cleaning Method & Product

Painted Steel

Use a soft cloth and mild soapy water. Rinse and wipe dry. Do not use a scouring pad or an abrasive cleanser. This could scratch the paint finish.

Melamine and Laminate

Use a soft cloth and warm, mild soapy water, or all purpose cleaner. Rinse and wipe dry. For stubborn stains, use baking soda.

Clear and Painted Glass

Use paper towel and glass cleaner.

Frosted Glass

Avoid touching the frosted surface. To remove stains, use a soft cloth and glass cleaner. If stains remain, use a cloth with a solvent or a wet cloth with powder cleanser. Rinse and let dry.

Wood and Veneer

Remove dust with a dry cloth. To clean, use a soft clothand water. Wipe dry. Refer to the Wood Caring Guide for more details.

Fabrics

Professionnal cleaning service is recommended. Vacuum or brush regularly to remove dust and grime. Some fabrics may require brushing with a non metallic, stiff bristle brush to restore appearance. After a spill, blot immediately the spilled liquid. Clean spot or stain from the outside to the middle of the area affected to prevent circling. To remove soil, clean the fabric with the foam from a mild water based detergent. Test on a small inconspicuous area before proceeding. Do not use household solvents, hot water extraction or steam cleaning. Blue-jean dye can transfer from jeans onto white or light-colored upholstery fabrics with contact, even after several washings of the jeans.

PVC and Polyurethane Upholstery Coverings

Use a soft cloth and mild soapy water, or all purpose cleaner. Do not use solvant. Some foods may stain white and light-colored PVC or polyurethane upholstery coverings. Clean any food spills immediately to prevent permanent stains. Blue-jean dye can transfer from jeans onto white and light-colored PVC or polyurethane with contact, even after several washings of the jeans. Clean blue jean dye marks with isopropyl rubbing alcohol.

Stainless Steel and Satin Chrome 

Use a soft cloth and mild soapy water. Wipe in the grain direction to prevent marking or scratching of the surface. Rinse and wipe with a dry cloth, to avoid water marks. To get rid of stains, use a stainless steel cleaner, and follow the product instructions. Wipe in the grain direction. Do not use a scouring pad or powder cleanser, as these products may damage the finish.