Customer Service

Claims and Replacement Parts

In order to guarantee a quick processing of your request, we ask you to provide the following information:

  • Good quality photos (500px x 500px minimum) that illustrate the nature and location of the defect or damage
  • A photo of the box label and the product label (under the seat)
  • This form completely filled

Send the completed form and te pictures at the email adress Please note that all the information requested is essential for processing your request.

You are welcome to repeat these steps for all your future requests. Only one request per email.