Customer Service

Claims and Replacement Parts

In order to guarantee a quick processing of your request, we ask you to provide the following information:

  • Good quality photos (500px x 500px minimum) that illustrate the nature and location of the defect or damage
  • A photo of the box label and the product label (under the seat)
  • This form completely filled

Send the completed form and the pictures at the email address service@amisco.com. Please note that all the information requested is essential for processing your request.

You are welcome to repeat these steps for all your future requests. Only one request per email.

You need replacement glides for your Amisco product? Please consult our Glides List and identify the type of glides you need. Select your glides number and contact our Customer Service Department to order them directly from Amisco. The glides are sold in bag of 16 units. We accept payment by credit card Visa or Master Card only. No returns, refunds or exchanges will be accepted.